Problems addressed

Effectiveness

Mixed Evidence

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Mixed Evidence

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Description

Electronic Article Surveillance (EAS) tags are one of the security measures commonly used by retailers to prevent the theft of products and packaged goods, and can be of different types: large, plastic, attached to clothing, or small magnetic strips with barcodes attached to the products.
EAS systems generally operate with three components: the electronic tag, detector doors (usually located at store exits), and a control unit. The tags trigger an alarm if they pass through the detector doors before being removed or disabled.
Other types of tags are color ink tags, which are not electronic and are usually made of plastic and applied to clothing. They include ink containers that are released if the tag is removed or tampered with.

Country of application
  • United States
  • United Kingdom
Evidence

A systematic review identified eight evaluations of the effectiveness of labeling in retail establishments. Of those studies, five showed reductions in theft, one showed no effect, and two showed an increase in theft after the implementation of labels. In addition, three of those studies drew comparisons between different types of tags and did not compare the effectiveness of the intervention with no intervention or with another security measure [1].
There is evidence that labeling both increases and decreases theft in commercial establishments (retail stores), but in general labels cannot be said to have a statistically significant effect on theft. In those studies in which an increase in theft was found, the poor outcome of the label intervention was observed to be the removal of another existing prevention measure, such as plastic tags, which were replaced by smaller, less visible tags that were easier to remove.
It is possible that the apparent increase in the number of thefts can be partially explained by the effectiveness of the earlier, more visible tags.
Overall, the evidence suggests that the tags implemented are large, as they have a better prevention outcome than small tags.

Bibliography

[1] Sidebottom, A., Thornton, A., Tompson, L., Belur, J., Tilley, N. Bowers, K. (2017). A systematic review of tagging as a method to reduce theft in retail environments (What Works Crime Reduction Systematic Review Series). London, England. https://whatworks.college.police.uk/Research/Systematic_Review_Series/P…

Information Source

Evaluated cases

Keeper Boxes

Effectiveness:

Promising

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Promising
Problem type:
Country:

Display Fixtures for High-Loss Products in Retail Stores

Effectiveness:

Promising

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Promising
Problem type:
Country:

Anti-Theft Wraps

Effectiveness:

Promising

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Promising
Problem type:
Country:

Why might the cases evaluated have different levels of effectiveness in relation to their respective type of solution?
Click here to understand why.

Some cases were not included in the evidence bank due to deficiencies detected in the methodology of their impact evaluations.
Click here to see the list

 

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